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Phantom Peak

London's immersive open-world adventure — a 30,000 sq ft steampunk town with live actors, trails and mysteries to solve

Phantom Peak fills 30,000 square feet with a fully realised steampunk town — complete with its own canal, lake, waterfall and costumed residents. Created by escape room designer Nick Moran and set-building expert Glen Hughes, it opened in 2022 as the world's first immersive open-world adventure, combining elements of video games, escape rooms and live theatre under one roof.

Visitors explore three distinct districts at their own pace, completing trails that involve solving puzzles, decoding clues and interacting with live actors. A web-based app guides you through each quest, and with at least ten trails available per season and the world reinventing itself every three months, no two visits play out the same way.

Area Stratford
Price £££
Duration 4–5 hours
Best Time Weekend daytime sessions for families

Highlights

Open-World Trail Quests

Open-World Trail Quests

At least ten trails run each season, with each quest taking roughly an hour to complete. Puzzles combine observation, wordplay and decoding with live actor interactions. The web-based Jonassist app guides you through each mission, awarding collectable trail cards on completion.

Three Themed Districts

Three Themed Districts

Old Town is the underground mining heart of the settlement. The Town Square houses multi-storey buildings including the Town Hall and Thirsty Frontier Saloon. Lakeside wraps around an indoor lake with a working watermill and its iconic water wheel at the centre.

Thirsty Frontier Saloon

Thirsty Frontier Saloon

The fully themed bar serves specialty cocktails, mocktails, craft beer and wine inside the town itself. RoboChef handles the food side with burgers, loaded fries, mac and cheese plus vegetarian, vegan and gluten-free options, so visitors can refuel without leaving the world.

Seasonal Reinvention

Seasonal Reinvention

The entire world reinvents itself every three to four months with a newly named season. Each refresh brings new set designs, fresh storylines, updated food and drink menus, new opening and closing ceremonies and ten brand-new missions, giving regulars a reason to return throughout the year.

The Experience

Phantom Peak launched on 3 August 2022 on the site of a disused Docklands car park near Canada Water. Co-founders Nick Moran, an escape room designer who previously created the Time Run attraction and a Sherlock-themed escape room with Steven Moffat and Mark Gatiss, and Glen Hughes of Tandem Set and Scenery, spent years developing a concept that would merge live theatre, escape room puzzles and video game mechanics into a single open-world format.

The result is a 30,000-square-foot steampunk town with its own canal, indoor lake, waterfall, museum, shops and boat rides. After 625 performances at Canada Water, the experience relocated to a larger, multi-level venue at Westfield Stratford City in 2026, expanding to three distinct districts and upgrading its interactive technology. The world reinvents itself every three to four months, with each season bringing fresh storylines, new set designs and ten new missions.

What to Expect

Every visit begins with an opening ceremony in Old Town, where actors introduce the backstory and explain how the trail system works. The web-based Jonassist app then sets you off on your first quest based on your answers to a few initial questions. Trails involve finding clues on noticeboards, watching in-world videos, interacting with technology and speaking to costumed characters to piece together each mystery.

Each trail takes roughly an hour to complete, and with at least ten available per season most visitors manage one or two per visit. Completion awards collectable trail cards, while three physical skill-based arcade games test hand-eye coordination, memory and reaction time. The Thirsty Frontier Saloon serves specialty cocktails, and RoboChef provides burgers, loaded fries and mac and cheese alongside vegetarian and vegan options. A closing ceremony wraps up the evening.

Before and After Your Visit

Phantom Peak sits inside Westfield Stratford City, making it straightforward to combine with shopping, dining or a film before or after your session. The Queen Elizabeth Olympic Park is a short walk away, offering the London Stadium, London Aquatics Centre, ArcelorMittal Orbit slide and extensive parkland along the River Lea. Stratford station connects directly to the Jubilee, Central and Elizabeth lines for quick access to central London.

Children under 15 must be accompanied by an adult, while those aged 15 to 17 may attend if a responsible adult remains on site. The daytime weekend sessions from 11am to 4pm are designed with families in mind, while the evening sessions from 5pm suit adults and older teenagers. The venue is wheelchair accessible throughout, and no outside food or drink is permitted. Arrive at your allocated entry time to join the opening ceremony, as latecomers may miss the introduction.

Did You Know?

  • Co-founder Nick Moran previously designed the Time Run attraction in London and collaborated with Steven Moffat and Mark Gatiss on a Sherlock-themed escape room before creating Phantom Peak
  • Phantom Peak originally opened on 3 August 2022 on a disused Docklands car park site near Canada Water, running 625 performances before relocating to Westfield Stratford City
  • The town contains its own canal, lake and waterfall alongside shops, bars, a museum and boat rides, all built within a 30,000-square-foot indoor and partially outdoor venue
  • Visitors who complete three physical skill-based arcade games testing hand-eye coordination, memory and reaction time earn honorary citizen status and one free return visit

Pricing

  • Adult (18+) From £35.00
  • Child (4-17) From £22.00
  • Under 4 Free

Dynamic pricing applies with higher rates at peak times. A 5% booking fee is added at checkout. Guild membership offers discounts for regular visitors

Getting There

Westfield Stratford City, Montfichet Road, London E20 1EJ

Tube: Stratford station is directly connected to Westfield Stratford City, served by the Jubilee, Central and Elizabeth lines plus the DLR and London Overground. Follow signs inside the shopping centre to the venue

Bus: Buses 25, 86, 97, 104, 108, 238, 241, 257, 262, 308, 425, 473 and D8 stop at Stratford bus station adjacent to the shopping centre. Night buses N8, N25 and N86 serve the same stop

Walking: From Stratford International station (High Speed 1) the walk through the shopping centre takes around five minutes. The venue is fully step-free from the station

Visitor Tips

Arrive right on your entry time

The opening ceremony introduces the world and explains the trail system. Arriving late means missing context that makes the quests easier to follow and more enjoyable throughout.

Charge your phone before you go

The Jonassist app runs in your phone browser throughout the visit. Five hours of screen use drains batteries fast, so arrive fully charged or bring a portable power bank.

Book daytime for younger children

Saturday and Sunday sessions from 11am to 4pm are designed for families. Evening sessions suit adults and older teens better, with a livelier bar atmosphere after dark.

Complete the three arcade games

Find the three physical skill games testing coordination, memory and reaction time. Beat all three and you earn honorary citizen status plus one free return visit to Phantom Peak.

Wear comfortable shoes for exploring

The town covers 30,000 square feet across multiple levels. You will be on your feet for four to five hours walking between districts and following trail clues around the venue.

Common Questions About Phantom Peak

Adult tickets start from £35 and child tickets from £22. Under-fours go free. Dynamic pricing means peak sessions cost more. A 5% booking fee is added at checkout.

Each session runs for four to five hours. Most visitors complete one or two trails per visit, with time for food, drinks and exploring the town between quests.

Yes, daytime weekend sessions are designed for families. Children under 15 must be accompanied by an adult. Those aged 15 to 17 can attend if an adult remains on site.

Phantom Peak is inside Westfield Stratford City. Stratford station serves the Jubilee, Central and Elizabeth lines plus DLR and Overground. Follow signs inside the shopping centre.
James Whitfield

James Whitfield

EDITORIAL REVIEW

London Travel Writer · 12+ years covering UK attractions and tourism

Last reviewed: March 9, 2026

Visit

  • Westfield Stratford City, Montfichet Road, London E20 1EJ
  • +44 20 3976 3856
  • Mon, Tue Closed
    Wed–Fri 17:00–22:00
    Sat, Sun 11:00–16:00, 17:00–22:00
  • www.phantompeak.com

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